Intake Specialist

Job Summary

Processing various member and provider requests, the full-time Intake Specialist will manage data entry and ensure accuracy while working remotely with occasional campus meetings.

Key responsibilities

• Process requests and transactions via phone, email, fax, and mail
• Review and verify member benefits and eligibility, documenting all pertinent information
• Triage and assign incoming inquiries to appropriate staff in a timely manner

Required qualifications

• High school diploma or GED
• 3+ years of experience in a related field
• Prior call center experience is strongly preferred