Intake Specialist

Job Summary

Working remotely on a full-time basis, the Intake Specialist will manage the intake process for patient referrals, ensuring timely processing, verification of benefits, and communication with patients and referral sources during standard business hours.

Key responsibilities

• Processes orders from referral sources and assesses patient needs upon arrival
• Verifies patient benefits and eligibility for requested services, obtaining necessary information for prior authorizations
• Communicates with patients, families, and referral sources regarding insurance coverage and financial responsibilities

Required qualifications

• High School Diploma / GED
• 2+ years of experience in healthcare
• 1+ years of experience with prior authorization processes
• Experience working with healthcare insurance plans, including eligibility and coverage
• Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly