Intake Success Coach
Job Summary
Seeking a full-time remote Intake Success Coach, the successful candidate will manage a portfolio of law firm clients, leading coaching sessions and performance reviews to enhance their intake processes and client conversion rates.
Key responsibilities
- Build trusted relationships with law firm owners and intake teams to facilitate coaching and performance improvement
- Lead structured coaching sessions using call reviews and data analysis to drive behavior change among intake professionals
- Conduct performance audits and develop targeted intervention plans for low-performing firms
Required qualifications
- Bachelor's degree or equivalent combination of education and professional experience
- Demonstrated legal intake experience, preferably in personal injury law
- Experience in coaching, training, or developing client-facing professionals
- Strong understanding of the legal intake journey and performance data analysis
- Ability to work independently in a fully remote environment while managing multiple client relationships
Complete Job Description
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