Integrated Absence Claims Specialist

Job Summary

To support a growing claims organization, the full-time remote Integrated Absence Claims Specialist will manage Short-Term Disability claims, conduct interviews with claimants, review medical records, and make timely claim determinations.

Key responsibilities

• Communicating with claimants, employers, and medical professionals to gather information regarding claims and leaves
• Collaborating with case managers and physicians to ensure appropriate and timely claim decisions
• Reviewing complex medical records and performing accurate financial calculations in line with guidelines

Required qualifications

• High School diploma or GED
• 1-2 years of experience in claims, leaves, or customer service
• Experience with disability and/or absence management claims
• Strong written and verbal communication skills
• Excellent organizational skills with the ability to multi-task