Integrated Duals Program Coordinator

Job Summary

A company is looking for an Integrated Duals Program Coordinator II.

Key Responsibilities

• Support care coordination and engagement activities, ensuring timely and member-centered services
• Act as the first point of contact for complex member and provider needs, coordinating responses and mentoring junior staff
• Maintain accurate documentation and monitor service delivery to ensure compliance and appropriateness of care

Required Qualifications, Training, and Education

• High School diploma or GED required; Bachelor's degree in a social science or healthcare-related field preferred
• Three years of experience in healthcare required; four years preferred
• Intermediate proficiency in Microsoft Office applications
• Knowledge of local, state, and federal healthcare laws and regulations
• Strong understanding of cultural diversity and community support resources