Integrated Duals Program Coordinator

Job Summary

A company is looking for an Integrated Duals Program Coordinator II.

Key Responsibilities

• Support care coordination and engagement activities, ensuring timely and member-centered services
• Act as the first point of contact for complex member and provider escalations, coordinating timely resolutions
• Mentor and support junior staff, ensuring consistency in documentation and workflow processes

Required Qualifications, Training, and Education

• High School diploma or GED required; Bachelor's degree in a social science or healthcare-related field preferred
• Three (3) years of experience in healthcare required; four (4) years preferred
• Intermediate proficiency with Microsoft Office applications
• Knowledge of local, state, and federal healthcare laws and regulations
• Strong understanding and respect for cultural and demographic diversity