Integration and Implementation Specialist

Job Summary

A company is looking for an Integration and Implementation Specialist who will manage integration projects for new acquisitions and onboarding new customers.

Key Responsibilities

• Lead clients through the application and introduction of benefits plans
• Audit technical setup and ensure timely communication and documentation with clients
• Coordinate migration sessions and provide training webinars for clients

Required Qualifications

• 2+ years of experience in plan or system implementation/configuration or client service role
• Strong planning and project management skills
• Ability to work independently and provide leadership to resources
• Willingness to work outside traditional hours to meet deadlines
• Experience in identifying and resolving systemic issues through process changes