Integration Specialist

Job Summary

Providing advanced helpdesk support and assisting with ISV integrations, the full-time remote Integration Specialist will maintain technical documentation and research data flows for platform functionality.

Key responsibilities

• Deliver advanced helpdesk support for merchants integrated into PayTrace's API and assist with technical inquiries from Sales and other business areas
• Maintain and update integration and software guides while documenting PayTrace software integrations
• Research and develop data flows for internal and external file formats, assisting in the design of new processes and services

Required qualifications

• Bachelor's degree in an IT-related field or equivalent education and work experience
• Strong background in programming languages/frameworks
• Experience with code-level debugging, HTML, and CSS
• Proficiency in problem analysis and resolution of software issues
• Intellectual curiosity and critical thinking skills