Integrations Specialist

Job Summary

Working remotely, the full-time Integrations Specialist will manage the onboarding process for brands onto the platform, troubleshoot technical issues, and ensure accurate financial transaction verification while collaborating with cross-functional teams.

Key responsibilities

• Manage integrations for new brand partners, ensuring complete onboarding from start to finish
• Educate brands and internal teams on workflows while addressing operational questions
• Proactively identify opportunities to improve processes, efficiency, and customer satisfaction

Required qualifications

• 1-2 years of experience in client management, SaaS customer support, or digital/affiliate marketing
• Experience communicating technical concepts to non-technical audiences
• Familiarity with affiliate networks and basic understanding of digital marketing technologies
• Proficiency with spreadsheets, management tools, and reporting
• Experience with Zendesk and Hubspot