Internal eCommerce Search Specialist

Job Summary

To enhance the internal search experience for a B2B pharmaceutical distribution eCommerce platform, the remote contract Internal eCommerce Search Specialist will optimize search algorithms, analyze search data, and collaborate with cross-functional teams to improve product discoverability and conversion rates.

Key responsibilities

• Fine-tune and optimize relevance algorithms and machine learning models for the internal search engine
• Analyze on-site search queries and clickstream data to identify trends and optimization opportunities
• Collaborate with various teams to refine search strategies and document governance policies

Required qualifications

• 2-5 years of experience managing and optimizing internal search relevance for high-volume eCommerce sites
• Hands-on experience with enterprise search platforms, preferably Coveo or similar engines
• Experience in the pharmaceutical, medical device, or healthcare retail sectors