International Scheduling Manager

Job Summary

A company is looking for an International Scheduling Manager to oversee the International Scheduling department.

Key Responsibilities

• Lead the International Scheduling team to ensure efficient operations and excellent customer service
• Oversee daily operations, analyze workflows, and implement departmental policies and procedures
• Conduct hiring, training, and performance management to develop team members and achieve departmental goals

Required Qualifications

• Bachelor's Degree with at least 3 years of management/supervisory experience in a customer service industry
• Proven analytical and decision-making skills with a flexible work schedule
• Strong customer-service background with a high attention to detail
• Ability to work independently and prioritize tasks effectively
• Proficiency in Microsoft programs, including SharePoint and OneDrive