International Specialist

Job Summary

Managing daily operations in the international department, the fully remote International Specialist will ensure the accuracy and security of criminal record searches and verifications while providing precise updates and safeguarding sensitive information.

Key responsibilities

• Ensure compliance with established Standard Operating Policies and Procedures to meet client expectations
• Conduct thorough research to process customer orders efficiently and accurately
• Communicate timely updates and maintain client confidence by protecting proprietary information

Required qualifications

• Proficient in Microsoft Office Suite, with intermediate or higher proficiency in Excel
• Experience in process workflow design and creating standard operating procedures
• Basic knowledge of data structures
• Strong organizational and time management skills
• Ability to multitask and work effectively in a fast-paced team environment