Invoicing Specialist

Job Summary

To ensure accurate and timely customer invoicing, the remote Invoicing Specialist will manage billing for managed service agreements, service ticket activity, and project invoices while working primarily in ConnectWise and NetSuite.

Key Responsibilities

• Generate and process monthly recurring invoices for managed service agreements, ensuring alignment with contract terms
• Review service tickets for completeness and accuracy, invoicing based on approved activities and collaborating with service teams to resolve discrepancies
• Sync invoicing activity between ConnectWise and NetSuite, maintaining clean billing data and supporting invoice delivery workflows

Required Qualifications

• 2+ years of invoicing or billing experience, preferably in a service company environment
• Experience with accounting or billing software, such as NetSuite or ConnectWise
• Familiarity with MSP or recurring revenue billing environments preferred
• Basic understanding of accounting principles and revenue recognition
• Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred (or equivalent experience)