Iowa Licensed Condition Management CNA
Job Summary
Seeking a motivated Iowa Licensed Condition Management CNA, the full-time role will manage inbound and outbound participant communications, assisting with inquiries and documenting interactions in an onsite environment in Dubuque, IA, while also welcoming remote applicants.
Key responsibilities:
- Answer participant inquiries through phone, email, and online messaging
- Assist participants enrolled in the Condition Management Program
- Accurately document all participant communications
Required qualifications:
- Iowa Licensed Condition Management CNA certification
- Experience in a medical setting or customer service role
- Ability to work effectively both independently and as part of a team
- Strong verbal and written communication skills
- Detail-oriented with a focus on participant satisfaction
Complete Job Description
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