Ironclad Administrator

Job Summary

Seeking a detail-oriented full-time Ironclad Administrator to work remotely, who will manage the implementation, optimization, and technical support of Ironclad software while collaborating with cross-functional teams to enhance legal and contract management processes.

Key responsibilities:

• Lead and support the implementation and deployment of Ironclad software, including configuration and workflow creation
• Provide advanced technical support to end-users and troubleshoot issues related to the Ironclad platform
• Conduct training sessions for end-users and create technical documentation for Ironclad functionalities

Required qualifications:

• Bachelor's degree
• 2+ years of experience using and managing Ironclad contract management software
• 2+ years of experience in technical support or software implementation
• Proficiency in system integration, including API development and management
• Experience with SharePoint, Salesforce, DocuSign, and ServiceNow preferred