Issue Resolution Supervisor

Location: Remote
Compensation: Salary
Staff Reviewed: Tue, Feb 06, 2024
This job expires in: 12 days

Job Summary

A company is looking for a Supervisor of Issue Resolution.

Key Responsibilities:
  • Supervises all aspects of investigation and issue resolution process involving Issue Resolution Team
  • Monitors and analyzes performance trends for key quality and productivity metrics
  • Develops new strategies for Issue Resolution processes

Required Qualifications:
  • Bachelor's Degree preferred or equivalent in related work experience
  • Minimum of two years' experience in a supervisory related position or other related experience
  • Minimum of six years' construction estimating or property adjusting background or other related experience
  • Expert knowledge of analyzing and interpreting contractual obligations, terms and conditions of contractors and client partners
  • Understanding and comprehension of multiple network programs, guidelines and requirements

COMPLETE JOB DESCRIPTION

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