IT Account Manager

Job Summary

A company is looking for a Community Connect IT Account Manager.

Key Responsibilities

• Develop and maintain relationships with customers and UPH IT teams, ensuring effective communication and support
• Lead and coordinate projects, managing timelines, costs, and stakeholder communication
• Resolve complex issues independently and coordinate with multiple teams to ensure customer satisfaction

Required Qualifications

• Bachelor's degree in a related field preferred or equivalent relevant work experience
• 5 years' experience in external customer support
• Valid driver's license for work-related travel
• Knowledge of healthcare organization information systems processes
• Experience in managing priorities and executing tasks in a fast-paced environment