IT Administrator

Job Summary

A company is looking for an Information Technology Administrator.

Key Responsibilities

• Handle incoming tickets, triage requests, and support new user onboarding
• Administer Microsoft 365 and Okta, including account provisioning and application access
• Manage device and endpoint security, deploy apps via Intune and Jamf, and troubleshoot cloud applications

Required Qualifications and Education

• Experience with Microsoft 365 (O365), Intune, and Okta
• Familiarity with device management tools such as Jamf
• Knowledge of endpoint security practices, particularly with Microsoft Defender
• Ability to work in a primarily cloud-based environment (Mac and Windows)
• Experience with help desk support and ticketing systems