IT Business Support Specialist

Job Summary

A company is looking for an IT Business Support Specialist who provides technical support for business applications and optimizes system performance.

Key Responsibilities

• Lead troubleshooting for complex business application issues, coordinating with vendors and IT teams
• Develop and deliver training for support specialists to enhance team capability and support practices
• Analyze system performance, identify trends, and recommend enhancements to optimize business processes

Required Qualifications

• High school diploma required; Bachelor's degree preferred
• Typically requires 5+ years of related work experience