IT Client Service Director

Job Summary

A company is looking for an IT Client Service Director, Remote.

Key Responsibilities

• Act as the primary IT liaison for clients, addressing technology-related needs
• Manage complex technical inquiries and issues throughout the client lifecycle
• Coordinate technical responses and support during client meetings and service delivery

Required Qualifications

• Undergraduate degree or equivalent experience
• Experience as a client-facing technology liaison in a production environment
• Working knowledge of PBM or healthcare technology environments
• Familiarity with IT service management processes
• Proven ability to collaborate across functional teams in a technical context