IT Customer Engagement Leader

Job Summary

A company is looking for an IT Customer Engagement Leader.

Key Responsibilities

• Establishes IT/Business engagement models and builds relationships with business stakeholders to understand their strategies and needs
• Develops technology strategies and investment roadmaps to support business objectives and drive customer success
• Advocates for business units, ensuring their needs are met and collaborating with IT teams for effective delivery of services

Required Qualifications

• A minimum of 15 years of related experience, preferably in the P&C industry with insurance domain expertise
• Strong technology expertise in digital, automation, application modernization, data, and analytics
• Experience in building relationships and managing stakeholder expectations throughout strategy and execution
• Prior experience in driving business transformation and leading complex technology initiatives
• Bachelor's or advanced degree preferred