IT End-User Computing Technician

Job Summary

A company is looking for an IT End-User Computing Technician - Level 1.

Key Responsibilities

• Provide Level 1 support for desktop/laptop issues, mobile devices, and peripheral hardware
• Perform device setup, deployment, and configuration using Microsoft Intune
• Manage user identities, access, and authentication via Microsoft Entra ID

Required Qualifications

• 1-3 years of experience in an IT support or desktop technician role
• Familiarity with Microsoft Intune for device management and application deployment
• Basic experience in troubleshooting IT support issues, PC hardware, and operating systems
• Basic understanding of network connectivity, DHCP, and DNS
• A+ or Microsoft 365 Certified: Modern Desktop Administrator Associate