IT Help Desk Technician

Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, May 15, 2024

Job Summary

A company is looking for an IT Help Desk Service Technician.

Key Responsibilities:
  • Resolve Tickets to meet set Service Level Agreements
  • Investigate, analyze, and resolve hardware and software problems
  • Install, integrate, and configure new computer systems for users

Qualifications and Education:
  • High School graduation or equivalent required
  • Bachelor's Degree in related field or equivalent experience preferred
  • Background in PC maintenance/repair and application software support
  • Knowledge of ITIL or Cobit framework
  • Experience in retail pharmacy operations desirable

COMPLETE JOB DESCRIPTION

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