IT Help Desk Technician

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Thu, Jun 26, 2025

Job Summary

A company is looking for an IT Help Desk Technician to assist clients with technical issues and provide exceptional customer service.

Key Responsibilities
  • Provide excellent customer service via phone and remote technical support
  • Walk clients through diagnostic procedures to identify and resolve errors
  • Set up, troubleshoot, and configure PCs, printers, peripherals, and network equipment
Qualifications
  • 1-2 years of tech support experience
  • 1-2 years of customer service experience
  • Bachelor's degree in Information Technology or Computer Science is preferred
  • Proven reliability and the ability to work independently
  • Experience with Microsoft Windows and Office products

COMPLETE JOB DESCRIPTION

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