IT Helpdesk Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, May 19, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for an IT Helpdesk Analyst.

Key Responsibilities

Assists in preparing detailed reporting to drive improvements
Analyzes issues and supports teams in resolving performance gaps
Develops and maintains regular reporting in the form of scorecards and KPI reports

Required Qualifications

Bachelor's Degree preferred
0-2 years of relevant work experience
Knowledge in Customer Experience (CX)
Data analytics and research experience preferred
Tableau experience is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

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