IT Infrastructure Manager

Job Summary

A company is looking for a Senior Manager, IT Infrastructure & Helpdesk.

Key Responsibilities

• Oversee IT infrastructure management, ensuring high availability and performance
• Lead the helpdesk team to provide effective technical support and develop procedures
• Manage a team of IT professionals, fostering a collaborative and customer-focused culture

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field
• 10+ years of experience in IT infrastructure management or systems/network administration
• Experience managing a helpdesk or technical support team
• Proven leadership experience in managing cross-functional IT operations
• Strong knowledge of networking, servers, virtualization, and cloud platforms