IT Manager

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Fri, Mar 29, 2024
This job expires in: 10 days

Job Summary

A company is looking for an IT Manager.

Key Responsibilities:
  • Direct and manage a team of IT support specialists, setting goals and objectives, and providing mentorship
  • Oversee IT hardware and software assets, manage IT service and support operations, and meet IT KPIs
  • Manage relationships with key IT vendors, contribute to IT budgeting, and perform other assigned duties

Qualifications:
  • Bachelor's degree in computer science, information systems, mathematics, or business management preferred
  • Experience leading a team of 5+ staff members in IT support roles
  • Demonstrated experience with Microsoft technologies, security, and compliance
  • Enthusiasm, motivation, and ability to adapt in a rapidly evolving technology landscape
  • Experience providing IT support in a contact center environment is preferred

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