IT Officer

Job Summary

A company is looking for an IT Officer to provide first-line support and manage IT-related operations remotely.

Key Responsibilities

• Provide end-user IT support and troubleshoot technical issues
• Manage vendor relationships and coordinate external IT support
• Assist in IT project delivery, including testing and user training

Required Qualifications

• Degree in computer science, information systems, or related field
• Minimum of three years of experience in IT support and management
• Experience with cloud-based productivity platforms and remote support tools
• Knowledge of information security principles and incident management
• Fluency in English, with strong written and verbal communication skills