IT Operations Junior Administrator
Job Summary
Providing essential administrative and technical support, the full-time IT Operations Junior Administrator will manage the ticket queue, assist with departmental projects, and ensure efficient IT operations in a virtual environment.
Key responsibilities
- Review and reconcile all IT Ops Technology tickets via the Crash ticketing system
- Provide project support for the IT Ops Technology department, including scheduling and completing project tasks
- Assist the IT Ops Technology Director and System Admins with departmental projects as needed
Required qualifications
- Minimum of 2 years of customer service experience
- Minimum of 5 years of experience in the collision repair industry
- Proficiency in Outlook and CCC ONE end-user skills
- Excellent typing and note-taking abilities
- Strong communication and collaboration skills, with the ability to work across departments
Complete Job Description
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