IT Operations Manager

Job Summary

A company is looking for a Manager, IT Operations to oversee the stability and reliability of its production IT environment.

Key Responsibilities

• Manage end-to-end production operations, including job schedules and system dependencies
• Lead incident response and root cause analysis for production issues
• Oversee production release timelines and change management processes

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field
• 6+ years of experience in IT operations, with at least 2 years in a leadership role
• Experience in regulated industries such as healthcare or insurance
• Strong knowledge of application and infrastructure management, cloud technologies, and ITIL best practices
• Experience with monitoring, alerting, and automation tools