IT Operations Support Coordinator

Job Summary

Supporting the Technical Services department, the full-time remote IT Operations Support Coordinator will provide administrative and analytical assistance, including data analysis, compliance management, and HR-related tasks.

Key responsibilities

• Prepare and distribute meeting materials, record minutes, and conduct detailed data analysis to identify trends for process improvement
• Utilize Microsoft Excel for reporting and insights while managing compliance with payroll and timekeeping processes
• Assist with HR functions, including recruitment and onboarding, and support special projects as needed

Required qualifications

• A university degree or college diploma in business administration, operations management, or equivalent experience
• One to three years of related experience in operations, administration, or a similar support role
• Advanced proficiency in Microsoft Excel and Google Workspace
• Strong analytical skills with the ability to interpret data and provide actionable insights
• Experience in customer service or administrative roles