IT Operations Technician
Job Summary
A company is looking for an IT Operations Technician to provide Tier 1 support in a 24x7 enterprise environment.
Key Responsibilities
- Monitor IBM I-Series and Z-Series production environments and respond to system messages
- Process batch cycles and execute batch restarts according to established procedures
- Create tickets from alert messages and collaborate with clients and business units to meet established SLAs
Required Qualifications
- 3+ years of experience with JCL and IBM Mainframe consoles
- Experience with ITIL ticket systems, BMC Remedy, and/or ServiceNow
- Experience in IT support-oriented environments with established SLAs
- Associate's degree in computer science, IT, or a related field, or equivalent combination of education and experience
COMPLETE JOB DESCRIPTION
The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
Company Overview
Company Company Name
Headquarters Headquarters
Founded Founded
Website
Wikipedia Wikipedia URL
BBB URL BBB URL
The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...
