IT Operations Technician

Job Summary

Focused on hardware deployment, the full-time IT Operations Technician will manage the shipping and inventory of IT equipment, create and maintain user accounts, and provide onboarding training to remote employees.

Key responsibilities

• Package and ship IT equipment to remote employees while maintaining accurate inventory records
• Create and manage end user accounts in Active Directory and Office 365, and build workstations for deployment
• Provide IT onboarding training to new remote employees and assist with software installation and maintenance

Required qualifications

• High school diploma or equivalent required; Bachelor's degree in a related field preferred
• 1 year of experience in a help desk, IT operations, or end user support position
• Proven experience supporting Windows OS and Mac OSX environments
• Prior experience with Active Directory and Office 365 user account management
• Ability to lift 50 pounds and work effectively in a fast-paced environment