IT Service Desk Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Tue, Feb 24, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for an IT Service Desk Analyst.

Key Responsibilities

Serve as the first point of contact for customers seeking technical assistance
Perform remote troubleshooting and guide customers through problem-solving processes
Record issues and resolutions, and provide feedback to internal teams

Required Qualifications, Training, and Education

Associate degree in Information Technology or equivalent work experience
Knowledge of TCP/IP, DNS, WINS, and DHCP
Familiarity with MS Active Directory and network cabling standards
Tech-savvy with a good understanding of computer systems and mobile devices
Experience with ITIL and ITSM concepts is preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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