IT Service Desk Associate

This job has been removed

Location: Remote

Compensation: Salary

Reviewed: Thu, Mar 19, 2026

This job expires in: 6 days

Job Category: Healthcare

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an IT Service Desk Associate.

Key Responsibilities

Provide first level technical support to end users for technology-related issues
Resolve issues using standard practices and escalate when necessary
Maintain documentation and provide support for user training as needed

Required Qualifications

1+ years of technical troubleshooting experience
Experience with Microsoft Operating Systems and Office suites
Experience with Dell, HP, or Lenovo hardware
ITIL training and/or experience preferred
High school diploma and/or GED; industry-specific certification(s) preferred

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