IT Service Desk Technician
Location: Remote
Compensation: Hourly
Reviewed: Wed, Jun 11, 2025
This job expires in: 25 days
Job Summary
A company is looking for an IT Service Desk Technician to provide technical support and customer assistance for mobile applications.
Key Responsibilities
- Provide Tier I and II support for various IT service offerings
- Resolve incoming support tickets efficiently and escalate when necessary
- Document issues and communicate updates to users regarding ticket status
Required Qualifications
- Experience in service desk support
- Strong customer service experience
- Proficiency in logging tickets and data entry
- Familiarity with mobile iOS and Android support
- Contract employment type with a focus on remote work
COMPLETE JOB DESCRIPTION
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Company Overview
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