IT Service Management Coordinator

This job has been removed
Location: Remote
Compensation: Salary
Staff Reviewed: Mon, Feb 05, 2024
This job expires in: 6 days

Job Summary

A company is looking for an IT Service Management Coordinator.

Key Responsibilities:
  • Implement and enforce ITIL best practices in incident, problem, change, and service request management
  • Continuously evaluate and improve IT service delivery processes to enhance efficiency and effectiveness
  • Develop and implement operational policies, goals, and performance standards for the Knowledge-Centered Service program

Required Qualifications:
  • 5+ years of Service Desk Experience
  • Minimum 5+ years related experience or equivalent combination of education and experience
  • ITIL v3 (or 4) Foundations Certified
  • Bachelor's Degree in IT related field, or equivalent
  • Experience with Service-Now, Admin Certification, and KCS Certification

COMPLETE JOB DESCRIPTION

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