IT Service Management Coordinator

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Mon, Feb 05, 2024

Job Category: Healthcare

Weekly Hours: Full Time

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for an IT Service Management Coordinator.

Key Responsibilities:

Implement and enforce ITIL best practices in incident, problem, change, and service request management
Continuously evaluate and improve IT service delivery processes to enhance efficiency and effectiveness
Develop and implement operational policies, goals, and performance standards for the Knowledge-Centered Service program

Required Qualifications:

5+ years of Service Desk Experience
Minimum 5+ years related experience or equivalent combination of education and experience
ITIL v3 (or 4) Foundations Certified
Bachelor's Degree in IT related field, or equivalent
Experience with Service-Now, Admin Certification, and KCS Certification

COMPLETE JOB DESCRIPTION

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Job is Expired

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