IT Servicing Support Analyst

Job Summary

Supporting critical business processes in a remote capacity, the full-time IT Servicing Support Analyst will own, troubleshoot, and enhance Python and PostgreSQL automations for mortgage and Chattel loans while managing integrations and vendor processes.

Key responsibilities

• Own and troubleshoot existing production automations, configurations, integrations, and vendor processes
• Develop, test, deploy, and maintain ETL, batch, API, and reporting workflows using various technologies
• Communicate status, risks, and next steps while coordinating with business users, vendors, and technology teams

Required qualifications

• Three or more years of experience supporting production Python and SQL/PostgreSQL processes
• Experience with scheduled ETL, batch, API, and database processes in a production environment
• Production experience with job orchestration, Docker, Git-based source control, and AWS
• Ability to protect data integrity during database changes and manage failed-job recovery
• Demonstrated ability to learn unfamiliar processes quickly and manage an interrupt-driven workload