IT Specialist

Job Summary

A company is looking for an IT Specialist to provide technical support and manage IT operations.

Key Responsibilities

• Provide end-user support and manage the device lifecycle for Mac and Windows environments
• Build and optimize automation workflows to streamline IT operations
• Administer Google Workspace and identity platforms, ensuring security and compliance

Required Qualifications

• 5+ years of hands-on IT support or systems administration experience
• Proven ability to troubleshoot hardware and software issues in macOS and Windows environments
• Experience building and managing automation workflows using tools like Zapier or Workato
• Solid understanding of identity management concepts and tools like Okta or JumpCloud
• Strong organizational skills with a proactive approach to problem-solving