IT Support Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, May 28, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Staffing Agency

Career Level: Entry Level, Experienced

Education Level: Some College

Job Summary

A company is looking for an IT Support Analyst/Technician.

Key Responsibilities

Provide L1/L2 Technical Support to enterprise data systems used globally
Manage and monitor the support queue, ensuring issues are identified, tracked, and addressed
Create, maintain, and review operational processes and support documentation

Required Qualifications

Associate's degree or higher, preferably in IT
1-2 years of industry IT support experience with similar responsibilities
Experience working with an IT ticketing system
Strong initiative and creativity with the ability to recommend process improvements
Ability to collaborate well and work independently with minimal supervision

COMPLETE JOB DESCRIPTION

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Job is Expired

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