IT Support Analyst

This job has been removed

Location: Remote

Compensation: Salary

Reviewed: Mon, May 11, 2026

This job expires in: 29 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for an IT Support Analyst to provide technical support and improve user experience for various systems.

Key Responsibilities

Serve as the primary point of contact for resolving technical issues
Provide timely Level 1/2 IT support for a broad range of systems
Collaborate with cross-functional teams to address issues and enhance user satisfaction

Required Qualifications

5+ years of professional experience in helpdesk or IT support roles
Expert level understanding of Windows operating systems and troubleshooting
Proficiency in diagnosing and resolving technical issues across hardware, software, and networks
Experience with Microsoft Active Directory/Azure Active Directory and Office 365 administration
Relevant certifications such as A+/Network+ or Microsoft Certified Desktop Support Technician are a plus

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