IT Support Engineer

Job Summary

A company is looking for an IT Support Engineer to manage frontline IT support and endpoint operations.

Key Responsibilities

• Provide day-to-day IT support, troubleshooting hardware, software, access, and network issues
• Administer identity and access workflows using Okta and manage endpoint operations with Workspace ONE
• Maintain internal documentation and improve onboarding and offboarding processes

Required Qualifications

• 3+ years of experience in IT support or operations, preferably in a remote environment
• Experience administering Okta or similar identity providers
• Hands-on experience with modern MDM tools, ideally Workspace ONE
• Strong knowledge of Google Workspace administration
• Ability to prioritize tasks and build efficient systems