IT Support Engineer

Job Summary

A company is looking for an IT Support Engineer to provide technical support and manage IT operations for internal customers globally.

Key Responsibilities

• Provide first point of contact support for internal customers in the North America region
• Manage user accounts, permissions, and hardware procurement while ensuring reliable service
• Collaborate on IT infrastructure projects and automate operational tasks using scripting technologies

Required Qualifications

• Bachelor's degree in IT or a related field, or equivalent experience
• 5+ years of experience in a similar IT support role
• Experience with MDM solutions and identity management systems
• Proficiency in administering Microsoft 365 and managing Local Active Directory
• Experience with PowerShell for automation tasks