IT Support Engineer

Job Summary

A company is looking for an IT Support Engineer to support and elevate the technology experience for a global team.

Key Responsibilities

• Support technology needs focusing on various operating systems and Google Workspace
• Act as the first point of contact for user IT requests and provide troubleshooting for issues
• Administer and optimize the cloud-first IT environment and maintain networking infrastructure

Required Qualifications

• 3+ years of experience in IT systems administration or technical support roles
• Extensive experience supporting cross-platform environments including macOS, Windows, iOS, Android, and Linux
• Experience with MDM solutions and solid understanding of networking fundamentals
• Proactive and security-minded with knowledge of InfoSec best practices
• Ability to manage time and prioritize tasks in a fast-paced environment