IT Support Engineer

Job Summary

A company is looking for an IT Support Engineer to manage day-to-day IT support and improve systems and workflows.

Key Responsibilities

• Own IT support operations, serving as the initial point of contact for hardware, software, and access requests
• Build scalable automations and AI workflows to streamline provisioning and routine operational work
• Administer core SaaS tools and manage user provisioning and access management

Required Qualifications

• 3+ years of hands-on IT Support, Engineering, or Systems Administration experience
• Experience supporting and administering MacOS devices and common SaaS tools
• Working knowledge of Identity and Access Management (IAM) concepts, with Okta experience required
• Demonstrated ability to develop complex automations using tools like Okta Workflows or similar
• Experience within a high-growth B2C or SaaS startup environment