IT Support Engineer

Location: Remote

Compensation: To Be Discussed

Reviewed: Thu, Apr 02, 2026

This job expires in: 30 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Staffing Agency

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a MSP IT Support Engineer.

Key Responsibilities

Provide technical support to clients and manage support tickets
Troubleshoot and resolve Level 1 and Level 2 support issues, escalating Level 3 tickets as necessary
Document configurations, deploy hardware, and assist with software installations and migrations

Required Qualifications

Experience in IT support at a Managed Service Provider (MSP)
Ability to pass a background check and drug/nicotine screening
Relevant technical certifications preferred
Knowledge of wireless network troubleshooting
Experience with Office 365 email configuration

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