IT Support Engineer

Job Summary

A company is looking for an IT Support & Systems Engineer (Part Time).

Key Responsibilities

• Provide tier-1 and tier-2 IT support and manage IT requests through an AI-powered platform
• Oversee device management and endpoint deployment for macOS and Windows systems
• Administer identity and access management, including Okta environment management

Required Qualifications

• 2-5 years of IT experience in a fast-growing startup or similar environment
• Expertise with macOS and Windows, including device management tools like Kandji and Intune
• Proficiency with at least three of the following: Okta, Google Workspace, Slack, Atlassian, 1Password, Notion, Rippling, OpenVPN, AWS
• Familiarity with SOC II compliance requirements and security protocols
• Experience managing SaaS application portfolios and network infrastructure fundamentals