IT Support Engineer
Job Summary
Seeking an experienced L1/L2 IT Support Engineer, the full-time remote position will provide technical support for end users, administer Microsoft Intune, and manage Microsoft 365 services, focusing on troubleshooting and endpoint management.
Key responsibilities
- Provide Level 1 & Level 2 technical support for end users
- Administer Microsoft Intune and manage Microsoft 365 services
- Troubleshoot issues related to Windows, macOS, and networking
Required qualifications
- 2-4 years of hands-on IT support experience
- Proven experience administering Microsoft Intune in a production environment
- Strong Microsoft 365 administration experience
- Good understanding of Windows 10/11 and networking fundamentals
- Certifications: MD-102 or MS-102 (Mandatory)
Complete Job Description
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