IT Support Manager

Job Summary

A company is looking for a Manager of IT Support to lead operations for foundational technology and manage a support team.

Key Responsibilities

• Lead and mentor a small support team, ensuring efficient task management and prioritization
• Act as the technical lead on infrastructure projects and develop long-term technology upgrade roadmaps
• Serve as the technical authority for foundational systems, managing complex configurations and integrations

Required Qualifications

• Bachelor's degree in a related field or equivalent professional experience
• 5+ years of experience in IT Support or Systems Administration, with leadership experience
• Deep technical expertise in the Microsoft ecosystem
• Professional experience managing Google Workspace is preferred
• Strong operational mindset with experience in managing support processes