IT Support Specialist

Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Wed, May 07, 2025

Job Summary

A company is looking for a Remote IT Specialist.

Key Responsibilities
  • Provide tier 1 technical support and resolve support tickets in a timely manner
  • Collaborate with senior engineers to escalate and resolve complex issues
  • Document and maintain accurate records of support tickets and resolutions
Required Qualifications
  • Knowledge of networking concepts and implementation
  • Understanding of software concepts and usage
  • Experience in managing electronic communication related to support
  • Ability to assist in the creation and maintenance of support documentation
  • Experience handling multiple forms of electronic communication

COMPLETE JOB DESCRIPTION

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