IT Support Specialist
Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Wed, May 07, 2025
Job Summary
A company is looking for a Remote IT Specialist.
Key Responsibilities
- Provide tier 1 technical support and resolve support tickets in a timely manner
- Collaborate with senior engineers to escalate and resolve complex issues
- Document and maintain accurate records of support tickets and resolutions
Required Qualifications
- Knowledge of networking concepts and implementation
- Understanding of software concepts and usage
- Experience in managing electronic communication related to support
- Ability to assist in the creation and maintenance of support documentation
- Experience handling multiple forms of electronic communication
COMPLETE JOB DESCRIPTION
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Job is Expired